National Parenting Lines

Parentline 0808 800 2222
Parentline provides a confidential telephone helpline for anyone in a parenting role, offering a source of information about a whole range of parenting issues. The helpline workers are all parents who have undergone training to help callers find answers to concerns ranging from bad behaviour to bullying, depression or parental access.

Kidscape 0845 120 5204
Available Monday to Friday 10am - 4pm. Offers practical advice to children, parents, and carers on child safety, sexual abuse, abduction by strangers, child abduction and bullying.

Gingerbread advice line 0800 018 4318
Available Monday to Friday 11am - 4pm. The Gingerbread advice line provides advice and emotional support to all lone parent families by telephone. Calls are confidential.

Lone Parents Helpline 0800 018 5026
Practical information for lone parents: childcare, employment, money issues, children's behaviour, useful organisations and more.
Helpline hours are:
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 8pm
Thursday 9am - 5pm
Friday 9am - 5pm

Contact a family helpline 0808 808 3555
Available Monday to Friday 10am - 4pm. A sensitive and sympathetic listening service for parents whose children have been diagnosised with a disability. It provides information on all medical conditions affecting children, including the rare disorders. Families are directed towards local and national support groups, many of which provide help on a one-to-one basis.

YoungMinds Parents Information Service 0800 018 2138
Free, confidential telephone service providing information and advice for any adult with concerns about the mental health of a child or young person. Opening hours:

  • Monday 10am-1pm
  • Tuesday 1-4pm
  • Wednesday 1-4pm and 6-8pm
  • Thursday 1-4pm
  • Friday 10am-1pm

NHS Smoking Helpline 0800 169 0169

For friendly help, advice and local information on how to stop smoking

NSPCC Child Protection Helpline 0808 800 5000

If you're worried about a child's safety or welfare or if you need help or advice.

Local Parenting Lines

Parent Partnership Service Helpline 01473 265210 (answerphone service available)

A confidential service offering information, support and a listening ear to parents and carers who have questions or concerns about their childs education.

Suffolk Drug and Alcohol Helpline 0808 800 1122

Advice for parents and carers about drugs and alcohol. Helpline workers will talk through any concerns or worries that you may have.

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